FAQ

Default solution folder, feel free to edit or delete it.

What is a Lead?
A lead is a person that is in your dealer dashboard. When you click the green button and "Add a New Lead" you are adding a lead to your dashboard....
Mon, 11 Apr, 2016 at 5:03 PM
Does My Lead Get an Email When I Create an Account for Them?
Yes they do. The system will send them an email notification letting them know that you created and account for them. In the email we will give them their u...
Mon, 11 Apr, 2016 at 5:05 PM
Why Can I Only Use a Lead's Email Once?
We use the email as the lead's username for their account. And since every account must have a unique username we can only create one account per email ...
Mon, 11 Apr, 2016 at 5:08 PM
Can I Delete a Sale?
No. If you enter a sale by mistake you will have to email support at contact@3dshedbuilder.com and let us know so we can delete the sale for you. So please ...
Mon, 11 Apr, 2016 at 5:09 PM
Can I Delete a Lead?
No. At this time the dealer is not able to delete a lead. If you want to remove the lead from your "Hot Leads" list simply change the status of th...
Mon, 11 Apr, 2016 at 5:11 PM
How do I change a Lead to a Customer?
We do that for you. As soon as you enter a sale for a lead we change the status of the lead to "Customer" and move the lead from your dashboard...
Mon, 11 Apr, 2016 at 5:13 PM